Legal — Brightlane

Legal notices, terms and Australian consumer information relevant to our content creation services across Australia.

Terms of service

These terms govern the supply of creative and content services by Brightlane to its clients in Australia. By engaging our services you agree to these terms and any appended brief, scope and invoice.

Scope: Services are delivered as specified in the accepted proposal. Changes to scope may incur additional fees.
Delivery: Estimated delivery times are indicative. We use reasonable efforts to meet agreed schedules.
Payment: Fees and payment terms are defined in proposals. Late payments may incur interest and suspension of services.

Our video services SEO & articles

Privacy summary

We collect and process personal information to deliver services and communicate with clients. Our full policy is at privacy.html. This page summarises key points under the Privacy Act 1988 and Australian Privacy Principles (APPs).

We collect contact and project data to perform services.
Data is stored securely and retained only as necessary.
Requests for access, correction or deletion can be made via our contacts page.

Australian consumer rights (ACL)

Under the Australian Consumer Law (ACL), consumers have guarantees for services including due care and skill and that services will be fit for purpose. These statutory guarantees are not excluded by our terms.

If you believe a service breach has occurred, please follow the dispute resolution steps below.

Intellectual property & licences

Unless otherwise agreed, Brightlane retains moral rights and ownership of background IP; clients receive licences to use delivered assets as set out in the project agreement.

Client-supplied materials: you confirm you have rights to share them.
Third-party content: licensing fees and clearance responsibility are specified in proposals.

Dispute resolution

We aim to resolve concerns promptly. The following procedure applies for disputes relating to our services:

Contact your Brightlane project lead with details and supporting material. Most matters are resolved within 10 business days.

If unresolved, escalate to legal@spinbetdigital.com with a full account of events. We will acknowledge within 5 business days and propose mediation or resolution steps.

If a commercial solution is not reached, consumers may seek remedies under the Australian Consumer Law or pursue alternative dispute resolution (e.g. tribunals, mediation).

Copyright & takedown

Brightlane respects third-party IP. If you believe material on our site or delivered assets infringes your copyright, contact Brightlane@outlook.com with:

Identification of the copyrighted work.
Location of the infringing material.
Your contact details and a statement of good faith.

We will investigate and act in accordance with applicable law.

Accessibility statement

We strive to make our website accessible. If you encounter accessibility barriers, please email Brightlane@outlook.com describing the issue and we will provide alternative access.